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The Westin St. Maarten Dawn Beach Resort & Casino
- Address: 144 Oyster Pond Road, Oyster Pond St. Maarten-St. Martin
- Phone: 721-543-6700
- Fax: 721-543-6004
Ratings & Reviews
What a beautiful place to visit--in fact I extended my vacation an extra three days because I was so impressed. I recently stayed at the Ritz Carlton in New Orleans and I can guarantee the Westin was 10 times better! From the moment I walked in the door I had a great experience with all the staff I encountered. Everyone went out of their way to greet me regardless of the time of day, and made the effort to come to my table in the morning to make sure I was happy with my meal/service. Same thing poolside---it was so nice to have staff just chat to ask you how your day was going. My only "complaint" which is not much is that the hotel is located away from activities so you need to take a cab to get to restaurants, other side of the island and shopping. But then again, I came here to be away from most everything. A separate pool for kids would have been nice also as I would have liked a little more peace and quiet. My room had an ocean view and the room itself held up to the Westin standard. I can't wait to go back!
This spot is a fantastic location. It is in Oyster Pond area. Right at the edge of both the Dutch side and minutes from the French side. Oyster Pond is known for a safe area. So you can go outside the premises and walk around. You have a great small grocery store, that has everything you really need. Plus daily fresh baked goods, suCh as croissants, baguettes, yummy cheese, great quality ham, wine selection and liquors, there are a few great restaurants to pick from. Mama's Pizza is one. Fish restaurants. There's even a chicken shack called "Busby's Chicken Rotisserie". You can get a whole roasted chicken with 2 sides for $13 US. And a few more to pick from. There's a nice Marina there with the ferry to St. Bart's. great views. You are about 15 mins drive to the popular beach Orient Bay. 20 minutes to Grand Case. Where there's a great night life, beaches and shopping. Then the other direction same distance you are in Phillipsburg. More night life, popular beaches and shopping too. The hotel itself and the Dawn beach condos are great. You can either rent a condo, with 3 bedrooms, laundry, full everything. All have a view of the ocean. There's a Gym, kids centre. A fantastic breeze by the beach, and if you prefer not, the pool is quite large and fun. The staff is friendly and helpful. Every time we go out and come back to the hotel, I feel good, safe and I think that's important. We will be back, many times.
Two specific incidents whiles staying at this hotel which required a call to Management. First, be aware that they hold corporate parties and rent out the pool area at night. This happened at least 3 of the five nights there so they start "clearing" the pool area for set-up by 6PM. Music was extremely loud so had to keep balcony door closed but still could hear pounding of music. By 10PM had to call manager, by 11:00 had to call again. Came there for peace and quiet and to have balcony open and hear waves from gorgeous room overlooking beautiful pool and beach, instead corporate party wrecked that. Second issue: 2 small boys running around pool and mis-treating iguanas and geccos. This was during the day. Other guests complained also. Wait staff was nice but did not want to get involved, they said the parent would end up complaining to the hotel if the wait staff said anything to them about their child's behavior. Well the parent was out on the beach taking selfies for hours. Asked to see manager twice. instead security came over and at first did nothing until they saw the mis-treatment of iguana first-hand (kid was picking up large skimmer and chasing iguana). Finally security took kids to parent on beach and the incident was stopped 2 hours after first complaint which was unacceptable.Manager finally arrived more than 2 hours later after initial complaint and it was already taken care of. This is a beautiful place, with a great restaurant and very nice staff but beware if there is a problem, the management is not quick to resolve. Overall I still rate it very good because the place is really nice and the majority of the staff are absolutely fantastic. It is just not the place if you want peace and quiet. I always stay at Westins and always get a survey sent to me after my stay. Funny, I did not receive a survey from this hotel...maybe it was my two compaints to mgmt.
I asked for a room near the health club and was given a large room facing the pool a short distance from the health club. The bathroom is huge. I forgot my gym sneakers and the hotel supplied with new balance sneakers, socks, gym short time and a shirt. The management can't do enough to correct anything that may go amiss. Breakfast buffet is great and they serve delicious ribs and burgers at the pool. The Aura restaurant is first class, with great rack of lamb. The concierge are well versed about the island activities and restaurants. Will definitely go b ack.
the hotel is very nice. nice restaurant to have breakfast, it also serves lunch and dinner. the other restaurant serves dinner. The pool was beautiful with a swim up bar. Hot tub is nice, large enough for many people. the wait staff around the pool is very friendly and nice.I went here as an all inclusive and it was great! my room itself was nice and had a nice balcony to sit at.had a couple of night show at the resort but there is plenty of things to do around the island. oh and they have there own beach as well
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