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Sonesta Maho Beach Resort & Casino
- Address: 1 Rhine Road, Maho St Martin / St Maarten
- Phone: 721-545-2115
- Currency Accepted: Dollar, Euro, Guilder
- Credit Cards Accepted: Visa, Debit, Mastercard, Discover, Amex
- Concierge services
- Complimentary newspaper
- Fitness facilities
- Restaurant(s) in hotel
- Breakfast available
- Safe-deposit box
- Multilingual staff
- 24-hour front desk
- Express check-out
- Express check-in
- Dry cleaning/laundry service
- Air-conditioned public areas
- Serenity Spa
- Casino Royale
- Logo Shop
- Art Shop
Ratings & Reviews
Stayed at the Maho for 1 week . It was a time when the there was a virus going through the hotel . The Buffet the food was dished up for you by the restaurant people . Made for slower service . Would come down to breakfast and see a lot of people sitting at a table and you could tell they had been sick . We ended up getting some points to use at another Sonesta Hotel . Probably wouldn`t stay here again because we prefer adult only resorts . Would like to stay at one of the other Sonesta Resorts in St Maarten cause they are Adult only.
A truly beautiful hotel situated 1 Minute from the glorious beach in st maarten. If you are wanting amazing food with gorgeous surroundings this is the place to be also 3 minutes from the juliana airport, which is one of the world's most spectacular things to see when the aircraft are taking off and landing as, it's the very famous area where they are that low, you feel you can almost touch the wheels. This part of st maarten has an amazing ' beach bar' that has a fantastic atmosphere and amazing music. Definatley will be going here on a pleasure trip rather than a business one. One word to finish off and that is AMAZING.
I booked this vacation as a very special family trip with my children. We requested a beach view and got a distant ocean view that overlooked the waste treatment facility. It was loud and smelled terrible. We couldn't even be on the balcony. I requested a change but was told they couldn't accommodate until the last two days of our trip. The bathroom began leaking from the room above us, which was upsetting because were weren't sure if it was from the toilet. A friend sent us a bottle of champagne that was supposed to be waiting for us when we got there and it never made it. I had to go down and spend a half an hour explaining the situation before they said, "Oh yes. That should have been delivered," and gave us the bottle. On top of all that, the staff was cold and rude and just didn't seem to care about the guests. 99% of my reviews on TripAdvisor are positive, but I can't do it in this case. We spent some time at the sister resort Ocean Point and it was a completely different look and experience. My biggest suggestion is to avoid the Sonesta Maho and stay at Sonesta Ocean Point.
The hotel was welcoming, some renovations are needed in the lobby and here and there but its overall convivial. We missed a connection so got there very late, the receptionist wasn't handling business very well she didn't quiet know what she was doing, we waited 2 hours to 3 to get a room, the line of the front desk was very long. The food was good, nothing fancy but choices for every tastes. The best pat is definitely their beach, their sand is big grain and very white which i loove! i loved the effort to entertain the hotel customers with music by the pool, games, movies night etc.. the burger grill outside is excellent. I loved that you could go and enjoy same benefits at their other Sonesta sister hotel in the other part of town. We spent a day their, swimmed and ate at their buffet but this hotel was bigger. I looved the flowers all around outside the hotel, i took 1000 pictures. Will def go back the price was good for all you get.
My experience: I arrived earlier than scheduled check in time (1:45 pm). The room was not ready obviously which is understandable being that check in time is 3pm. Onella instructed me to come back at 3pm to check in. She was very nice. At 3pm I came back and my room was still not ready. I was told to come back in 10-15 minutes. 20 minutes later I come back and it is still not ready. What really bothered me is nobody apologizes at any point. Finally at 4:00 my room was ready.
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